© 2022 All rights reserved
Effective as of: June 3, 2021
At Securter Systems Inc. (“Securter”), we value your trust and respect your privacy.
Securter exists to support clients like you by offering a fast and easy way to make secure payments, while respecting your privacy expectations.
By “Personal Information”, we mean information about an identifiable individual. That is what this policy is about – our collection, protection, use, retention, disclosure and other processing of Personal Information and your rights relating to these activities. We also compile certain aggregate data about our users.
Securter has named a Privacy Officer who is responsible for all things privacy at Securter. This includes our policies and procedures that are designed to keep your information safe. If you have any questions about our privacy practices or this policy, you can contact me at:
Securter Systems Inc.
If you’re not satisfied with our response, you have the option of contacting the Office of the Privacy Commissioner of Canada.
Securter collects, uses, discloses, and otherwise manages Personal Information in a variety of ways related to the Services we provide. We have outlined these below. Securter may collect, use, store, or disclose your Personal Information for the purposes described below.
We will never sell your Personal Information to other companies.
Securter takes a consent-based approach to the collection, use and disclosure of Personal Information.
Submitting the Personal Information of others
When you submit the Personal Information of others to us, you are responsible for informing such individuals about Securter, and for obtaining any necessary consent or authority from them.
You may also choose to refer someone to our Site. We will send them a single invitation email to the address you provide. Please ensure that you only submit email addresses of individuals or businesses with whom you have a relationship and who would want to receive the message.
Closing your Securter account
At any time and without penalty, Securter users can withdraw their consent to the continued use or disclosure of their Personal Information by closing their Securter account. Please ensure you complete the account closure process which includes a confirmation email. Otherwise, your account may not be closed. In case you used an application or service in which you provided express consent for a merchant to use your contact details for marketing purposes – you will need to inform the merchant in case you wish to stop receiving their promotions.
Email and communications consent
The only way to completely stop all emails from Securter is to close your account as outlined above.
Securter only collects the Personal Information necessary to provide the Services to you. The Services you use will determine which information Securter collects. We will also provide you the option of sharing additional information to enhance your Securter experience.
Securter is not intended for children and we do not knowingly or intentionally collect information about individuals under the age of thirteen (13).
We will use your Personal Information as described in this policy.
We will share your Personal Information with third parties only as described in this policy.
We will retain your information for the period necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law or regulation. To be clear, that means we’ll retain your Personal Information while you have an active account, and afterward if we need to do so to meet our legal obligations. If you choose to close your Securter account, we will destroy your Personal Information within 60 days unless we are otherwise obliged to keep it longer.
Securter relies on you to provide us with information that is accurate and complete. We provide you the mechanisms and rely on you to keep your information up to date. You can request updates or corrections of any inaccuracies in your Personal Information at any time by contacting us at the contact information listed in the policy. We will respond to your request within a reasonable timeframe.
Securter uses a combination of reasonable and appropriate safeguards designed to protect your information. These safeguards are administrative controls (things like policies, procedures, and training), technical controls (things like encryption, firewalls, and secure coding frameworks), and physical controls (secured hosting environments).
We ensure that any third party acting on our behalf maintains reasonable and appropriate safeguards in respect of your Personal Information. Additional information about our third parties’ privacy practices is available upon request.
If you have questions about security on our Site, you can contact us at firstname.lastname@example.org.
You are also responsible for helping to protect the security of your Personal Information. For instance, never give out your email account information or your password for the Services to third parties. Our team will never request your password or PIN, and we ask that you never post account or credit card numbers to our support channels.
This policy outlines our privacy practices. If you have questions about it, please contact our Privacy Officer. This policy is available publicly at https://securter.com/privacy.
You may access, update and correct inaccuracies in the Personal Information in our custody or control at any time, subject to limited exceptions prescribed by law. You can download or export data you input into the Site at any time, or to correct inaccuracies, simply log in to your account and make the necessary changes.
You can also request access, corrections or updates to all your Personal Information, including information not available through your account, by contacting us as set out in the Accountability and Challenging Compliance section of this document. We may request certain Personal Information for the purposes of verifying the identity of the individual seeking access to their personal information records.
Securter has public forums and blogs. Any information submitted there may be read and collected by anyone.
You may request removal of Personal Information from forum or blog posts and comments by contacting us at email@example.com.
If you provide us with a testimonial, with your consent we may post it on our Site or in other materials and media, along with your name. If you want your testimonial removed, please contact us at firstname.lastname@example.org.
We may transfer (or otherwise make available) your personal information to third parties who provide services on our behalf. For example, we may use service providers to host our website and to process payments. Your Personal Information may be maintained and processed by these third parties in other jurisdictions, like the U.S.. When your information is in another jurisdiction, it will be subject to their laws. We only share the information these service providers need to do their job and we do not authorize them for any other use or disclosure of personal information.
If you live in California, you are granted additional rights under the California Consumer Privacy Act.
In general, you can visit the Site without telling us who you are or submitting any Personal Information. However, we and/or our service providers (such as Google Analytics) collect IP (Internet protocol) addresses from all visitors to the Site and other related information such as page requests, browser type, operating system and average time spent on our Site. When you use any of our mobile apps, we also collect device type, operating system, unique device identifier, and date and time stamp. This information is used to help us understand the activity on, and to monitor and improve, our Site and mobile apps.
Technologies such as cookies, web beacons, tags and scripts are used by Securter, our advertising and analytics service providers (such as Google analytics), and affiliates to analyse usage trends, administer the Site, and to gather demographic information about our user base as a whole.